Delivery Policy
We deliver your item worldwide with DHL.
Worldwide transit time: 7-21 business days
We deliver domestic order withEMS or Kerry
Thailand transit time: 1-3 business days
Local Import duties, taxes, and charges may be charged upon delivery.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Return Policy
Need to make a return?
No worries!
We want you to be 100% happy with your purchase so if you need to make a return here's how you do it:
If you receive a damaged item!
This doesn't happen often as we are super careful about quality.
However, mistakes can happen.
If it's happened to you do not waste your money by sending that damaged item back to us.
Just let us know by sending the picture of the damaged item, damaged package and etc to us at
"chapterone.th@gmail.com" within 3 days after you received the item.
we will resend the item to you.
If you received the wrong item?
Don’t worry, do not waste your money by sending that wrong item back to us.
Just let us know by sending the picture of the wrong item to us at "chapterone.th@gmail.com"
within 3 days after you received the item received.
we will resend the correct item to you.
What if 3 days have passed?
If you have had the item for over 3 days and then decide you don't like it, unfortunately, there is nothing we can do.